Application & data security

Jibility is a cloud-native and serverless application hosted in Amazon’s secured data centers.

It is built on Amazon Web Service (AWS) managed services technology.

Amazon’s data center operations are accredited under:

— ISO 27001
 — SOC 1, SOC 2 and SOC 3 / SSAE 16/ISAE 3402
 — PCI DSS Level 1

Find additional information on AWS compliance here.

Data encryption at-rest and transmission

Jibility encrypts its data on transit and at rest. On transit Jibility supports industry standard Transport Layer Security (TLS) via AWS (TLSv1.2_2021). At rest AWS supports AES-256.

Password security

Jibility utilizes AWS for user identity management. AWS supports one way hashing of the user’s password so that the original password is never stored or accessible.

Enterprise security

Our enterprise plans support additional security features, including:

  • Single sign-on (SAML)
  • Option to host data in Europe or US instead of the default (Australia)
  • Separate customer environment with a dedicated URL
Payment details

Jibility does not store the customer’s credit card details. Credit card payments are made through our PCI-compliant partners Chargebee and Braintree.


Jibility provides an up-time of 99.9% or better, based on the AWS managed services utilized.

Security assessment

Jibility undertakes annual independent security risk assessments with TrustWave, an expert in cybersecurity.

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